Network Outsourcing Service

Outsourcing network services to India is a relatively new practice, but there are a growing number of companies providing quality network management services. Several North American and European firms are realizing the potential of network outsourcing services in offshore locations like India. Several well established Indian IT companies have extended their gamut of services to include running networks operations centers for global clients. These help to not only improve productivity and cut costs on the infrastructure side, but establish that cost efficiency and quality are not mutually exclusive.

Traditionally network management services was a space dominated by names like IBM, NCR, Compaq, and HP. Recently, however, there are several Indian companies that are gradually building their skills in this area and offering great value to companies wishing to outsource their network management services. Though this sector is still in it's nascent stages, domestic demand has triggered the entry of local systems intergrators, hosting providers, and facilities management companies into this area.

Though there are apprehensions about security and loss of control in offshore outsourcing network services, well established names like Wipro, Microland, Infosys, Bangalore Labs, and others are creating a path for others to follow.By setting up world class Network Operations Centers which handle monitoring networks, analyzing traffic, identifying ottlenecks,alerting and protecting clients from impending problems, ensuring 99 percent uptime for client networks, and disaster recovery, Indian companies are gradually convincing international companies that remote management from offshore locations is a great option.

Along with the well established names which currently dominate this sector, several other small and medium size companies are getting into the business. They have good reason to as IDC figures pegged the network infrastructure services market at Rs 753 crore during 2000-2001, and it is growing at 26 percent annuallyThough there is still a long way to go before Indian ompanies make a dent in the global market there are several companies attempting to show global clients the potential of outsourcing network management.